Terms of Service
Best Gutters NC, LLC
Effective Date: Jan 1st, 2026
SMS Messaging Terms & Compliance
1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Best Gutters NC, LLC through our website at www.bestguttersnc.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call 919-887-8338 during business hours.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction: You must be 18 years or older to participate in our SMS program.
8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at www.bestguttersnc.com/privacy-policy
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
General Terms
This website (the "Site") is owned and operated by Best Gutters NC, LLC ("COMPANY," "we" or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply.
We reserve the right to change these Terms of Service at any time. Continued use of the Site constitutes acceptance of those changes.
Intellectual Property Rights
All content on this Site is the property of Best Gutters NC, LLC and protected by intellectual property laws. You may not reproduce or distribute content without permission.
Disclaimers
The information and services on this Site are provided "as is" without warranties of any kind. We disclaim all warranties to the fullest extent permitted by law.
Online Commerce
We are not responsible for third-party products or services linked through the Site.
Registration & Passwords
You are responsible for maintaining the confidentiality of your account credentials.
Termination
We reserve the right to terminate access to the Site at our discretion.
Governing Law
These Terms are governed by the laws of North Carolina.
Additional Terms & Conditions
Effective Date: March 12, 2026
1. Services Provided
Best Gutters NC, LLC provides gutter-related services including installation, repair, and maintenance. All services are subject to availability, site inspection, and final agreement.
2. Estimates & Final Pricing
All estimates provided are preliminary and subject to change based on property condition, measurements, material costs, and labor requirements. Final pricing will be confirmed in a written agreement before work begins.
3. Payment Terms
Payment terms may include deposits, milestone payments, and final balance upon completion. Failure to pay may result in delays or cancellation.
4. Refund Policy
Deposits may be non-refundable once work is scheduled. Completed work is non-refundable.
5. Client Responsibilities
Clients must provide accurate information, ensure site access, and respond promptly. Delays may affect timelines and costs.
6. Limitation of Liability
We are not liable for pre-existing damage or unforeseen issues.
7. No Guarantee of Results
We do not guarantee specific outcomes or long-term results.
8. Changes to Terms
We reserve the right to update these terms at any time.
9. Contact Information
Best Gutters NC, LLC
Wake Forest, NC
919-887-8338
www.bestguttersnc.com